Resident FAQs

Any lease modification has to be requested at least 60 days before the current lease expiration date, otherwise it can’t be processed. When we remove you from the lease, your roommate will need to either find another qualified person to take your place or they must qualify for the property on their own. In either case, we would need to sign a new lease agreement. Some restrictions apply as the person staying would need to re-submit an application and pay the app fee so they can be rescreened by our underwriting team to see if they are approved to remain in the house on their own as financially responsible. Every scenario has an option, to all, a $200 administrative fee to modify the lease will apply.

Owners are responsible for all usual maintenance such as roof, plumbing, electrical, and any structural work that needs repair as long as it was not the result of resident misuse. Residents will be responsible for work that was caused by misuse, such as holes put in sheetrock, toilets clogged by toys, feminine products, etc. Please be advised that if an appointment is scheduled and the resident misses the appointment, a service fee will be charged to the resident.

Email [email protected]. The main consideration will be whether the owner of the house will allow a pet and/or is an acceptable pet breed per your lease. There is also a $300 non-refundable pet fee per pet living in the home. Also, monthly pet fees may apply in case the owner informs. A pet addendum will also need to be signed.

Yes, the security deposit will be refunded after a resident moves out and the house is inspected for any resident-related damage. If there has been damage to the home that is not normal wear and tear, the repair amount will be deducted from the initial security deposit paid. We follow the Landlord-Tenant resident Law for each state in regards to the time it takes to refund any security deposit.

Before you can move into the property you will need to pay the security deposit, first month’s rent, and a one-time $150-$200 administrative fee (This fee amount may vary by market). The security deposit is not to be used to pay any future, current or rent in arrears.

You can pay your rent through the following methods:
Online Portal: Log in to the tenant portal provided by Evernest. From there, you can make payments directly using a bank account or credit car.
Automatic Payments: You can set up recurring payments through the online portal to ensure your rent is paid automatically each month.
PayNearMe: You can pay your rent in cash at participating stores like CVS, 7-Eleven, or Walmart. Using the PayNearMe option and download your PaySlip.

We allow a co-signer for applicants who meet or exceed all qualifications besides income. In that case, you may have a cosigner as long as they meet the following criteria. A cosigner can not be used to meet credit score.

You must be at least 18 years old to apply to rent an Evernest home. In addition, anyone planning to live in the home age 18 or over is required to submit an application.

We cannot hold a house before an application has been submitted, approved, and a security deposit has been paid. We encourage everyone to fill out an application while you’re looking for that perfect house. Then, once you find the house you want, you can come in and reserve it with your security deposit and a signed lease.

Browse through our available properties and find the one you are interested in renting. Click on the property listing to view more details. The apply now button is on the listing page's right side.

The resident signed a lease agreement specifying rent is due on the first of each month and we allow a grace period before the late fees accrue. However, after the grace period and late fee accrues, we may post an eviction notice if you are unresponsive and have not communicated your payment plans. We will follow the state law for non-payment which might include a Notice to Pay post on the door. A posting at the property has an additional charge.

Your portal will be automatically disabled for payments and you will have to pay via Certified Funds payable to Evernest: cashier check and money order may be dropped off at the office OR you can request the PayNearMeSlip from your Resident Communication Specialist.

You will not be reimbursed if you choose to pay out of pocket. We recommend you reach out to your resident communication specialist for an update or eta to your work order. Please know you may not withhold rent as per your lease agreements. We also use certified vendors to complete the repairs to guarantee the work. If you are using your own vendor or pay out of pocket work is not guaranteed and any further repairs that may arise from it will be the resident's responsibility.